Service Engineer (m/f/d) (Texas,
Oregon or Arizona)
mechatronic systemtechnik gmbh mit Firmensitz in Fürnitz ist ein weltweit führendes High-Tech- Unternehmen im Bereich der Entwicklung und Produktion von Spezialmaschinen für die Halbleiterindustrie und Teil der singapurischen Accuron Gruppe.
Locations
Texas, Oregon or Arizona
Entry level
5+ Jahre
Time
Full -Time
Start date
as soon as
Your task
Perform tool installation, pre-acceptance, commissioning, software upgrade,
maintenance, and service activities at customer sites
Work independent for troubleshooting and conduct diagnostic procedures to
resolve. Determine corrective actions required or escalate for assistance and
prompt resolution
Technical phone support and shift work required
Prepare and maintain various tool status report, service records, diagnostic
updates, and other management reports
Spare parts management
Conduct customer specific trainings
Acts as a customer service advocate, develop and maintain good customer
relationship, instructing customers in the operation and maintenance of the
system during installation and execution of service contracts
Maintain company’s assigned equipment in good working condition